This
Cookie Policy explains how FistRemit Limited (“FistRemit,” “we,” “our,”
or “us”) uses cookies and similar technologies when you access or use our
website, mobile applications, APIs, digital platforms, and related financial
services (“Services”). This policy is effective on 1st May 2026.
By
continuing to use our Services, you consent to the use of cookies and similar
technologies in accordance with this Cookie Policy.
1. WHAT ARE COOKIES?
Cookies
are small text files stored on your computer, mobile device, or browser when you
visit a website or use an application. Cookies help websites and applications
function efficiently, improve user experience, enhance security, and provide
analytics information.
Cookies
may be:
- Session Cookies – temporary cookies deleted
when you close your browser
- Persistent Cookies – remain stored until
deleted or expired
- First-Party Cookies – placed directly by
FistRemit
- Third-Party Cookies – placed by external
service providers
2. HOW FISTREMIT USES
COOKIES
FistRemit
uses cookies and related technologies for the following purposes:
2.1 Essential Cookies
These
cookies are necessary for:
- User authentication
- Secure login sessions
- Fraud prevention
- Transaction security
- Navigation and platform
functionality
Without
these cookies, certain Services may not function properly.
2.2 Performance & Analytics Cookies
These
cookies help us:
- Understand how users
interact with our Services
- Improve app and website
performance
- Monitor system reliability
- Analyze usage trends and
customer behavior
Analytics
tools may include:
- Google Analytics
- Firebase Analytics
- Mobile app performance tools
2.3 Functional Cookies
These
cookies enable:
- Language preferences
- User settings
- Customized experiences
- Faster access to frequently
used features
2.4 Security Cookies
Security
cookies help:
- Detect suspicious activity
- Prevent unauthorized access
- Reduce fraud risks
- Protect user accounts and
transactions
2.5 Advertising & Marketing Cookies
Where
applicable, these cookies may:
- Deliver relevant
advertisements
- Measure marketing campaign
effectiveness
- Support remarketing and
promotional activities
FistRemit
does not permit unauthorized third parties to use cookies for unlawful
profiling activities.
3. THIRD-PARTY COOKIES
Certain
third-party providers integrated with FistRemit may place cookies, including:
- Payment processors
- Analytics providers
- Security services
- Customer support systems
- Advertising networks
These
third parties operate under their own privacy and cookie policies.
4. MOBILE DEVICE
IDENTIFIERS
For
mobile applications, FistRemit may use:
- Device IDs
- Push notification tokens
- Mobile advertising
identifiers
- App analytics technologies
These
technologies support app functionality, security, and performance improvements.
5. HOW TO MANAGE COOKIES
Users
may:
- Accept or reject cookies
- Delete existing cookies
- Configure browser settings
to block cookies
Most
browsers provide cookie management options under:
- Settings
- Privacy
- Security
Please
note:
Disabling cookies may affect the availability or functionality of certain
FistRemit Services.
6. CONSENT TO COOKIES
Where
required by applicable law, FistRemit will:
- Request user consent before
placing non-essential cookies
- Provide options to manage
cookie preferences
Continued
use of our Services after notice of cookies constitutes consent where legally
permitted.
7. DATA PROTECTION &
PRIVACY
Information
collected through cookies may constitute personal data under applicable privacy
laws.
Such
information is handled in accordance with the:
- FistRemit Privacy Policy
- Applicable data protection
regulations
- AML/KYC compliance
obligations
8. INTERNATIONAL USERS
Users
accessing FistRemit internationally acknowledge that cookies and related
technologies may process data across multiple jurisdictions where our
infrastructure or service providers operate.
9. CHILDREN’S PRIVACY
FistRemit
Services are not intended for persons under 18 years of age. We do not
knowingly use cookies to collect information from minors.
10. SECURITY OF DATA
COLLECTED THROUGH COOKIES
FistRemit
implements reasonable administrative, technical, and organizational safeguards
to protect information collected through cookies and similar technologies.
However,
no online platform can guarantee absolute security.
11. CHANGES TO THIS COOKIE
POLICY
FistRemit
reserves the right to update or modify this Cookie Policy at any time.
Updated
versions will be published through:
- Our website
- Mobile applications
- Other official communication
channels
Continued
use of the Services after updates constitutes acceptance of the revised Cookie
Policy.
12. CONTACT INFORMATION
For
questions regarding this Cookie Policy or your privacy rights, contact:
FistRemit Compliance & Support
Email:
support@fistremit.com
Website: FistRemit Official Website
13. ACKNOWLEDGEMENT
By using FistRemit Services, you acknowledge that you have read, understood, and agreed to this Cookie Policy.
