1. Introduction
Welcome to FistRemit. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Definitions
- "FistRemit" refers to the financial technology company offering money transfer services.
- "User" refers to any individual or entity using FistRemit's services.
- "Service" refers to the money transfer and related services provided by FistRemit.
- "Transaction" refers to any money transfer operation initiated by the User through FistRemit.
3. Acceptance of Terms
By using FistRemit’s services, the User agrees to these Terms & Conditions, as well as any updates or changes. Continued use of the services indicates acceptance of any revised terms.
4. Eligibility
- Users must be at least 18 years old.
- Users must provide accurate and complete information during registration and use of the service.
- FistRemit reserves the right to verify the identity of Users and may refuse service if the information provided is false or incomplete.
5. Account Registration and Security
- Users must create an account to use the service. It is the User's responsibility to maintain the confidentiality of their account information and password.
- Users agree to notify FistRemit immediately of any unauthorized use of their account or any other breach of security.
6. Transaction Terms
- Transaction Fees: Users agree to pay the transaction fees as disclosed on FistRemit’s website (www.fistremit.com) at the time of the transaction.
- Exchange Rates: Exchange rates are determined by FistRemit and are subject to change. The rate applicable to a transaction will be disclosed at the time of the transaction.
- Transaction Limits: FistRemit may impose limits on the amount of money that can be sent or received through the service.
7. Compliance and Regulatory Obligations
- Anti-Money Laundering (AML): Users agree to comply with all AML laws and regulations. FistRemit reserves the right to report any suspicious activity to the relevant authorities.
- Sanctions: Users must not use FistRemit’s services for transactions involving sanctioned countries or individuals as per applicable laws.
8. User Responsibilities
- Users are responsible for ensuring the accuracy of the transaction details, including recipient information.
- Users must use the service for lawful purposes only and must not engage in any fraudulent, illegal, or abusive activities.
9. Liability
- Service Availability: FistRemit aims to provide uninterrupted service but does not guarantee continuous or error-free operation. FistRemit is not liable for any interruptions or delays.
- Limitation of Liability: To the fullest extent permitted by law, FistRemit is not liable for any indirect, incidental, special, or consequential damages arising from the use of the service.
- Indemnity: Users agree to indemnify and hold FistRemit harmless from any claims, losses, or damages arising out of their use of the service.
10. Termination
- FistRemit reserves the right to suspend or terminate a User’s account at any time for any reason, including but not limited to violation of these terms.
- Users may terminate their account at any time by contacting FistRemit’s customer support.
11. Dispute Resolution
- Any disputes arising out of or in connection with these terms shall be resolved through negotiation. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where FistRemit is incorporated, without regard to its conflict of law principles.
13. Changes to Terms & Conditions
FistRemit reserves the right to modify these terms at any time. Users will be notified of any changes through FistRemit’s official channels. Continued use of the service after such modifications constitutes acceptance of the new terms.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, Users can contact FistRemit’s customer support through our website www.fistremit.com or via email at support@fistremit.com.
By using FistRemit’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
